What is CRM?

Customer relationship management—often called CRM, CRM system, or CRM software—is a business solution that helps companies improve marketing, sales, and service engagement with their customers to drive organizational efficiency, while helping to improve customer experience.

What can CRM do for my organization?

CRM can help reduce costs and increase profitability by organizing and automating business processes that nurture customer relationships and satisfaction across all interactions—marketing, sales, and customer service. CRM solutions can deliver return on investment (ROI) through marketing automation, customer service, and sales force automation. Dynamic CRM also offers Mobile Offline support which you build once and can deploy anywhere with the full offline experience with Android, iOs, and Windows Devices. We also offer mobile CRM apps and platforms that enable you to manage your customer relationships on your mobile devices.