I have spent many years in the IT field in a help desk position supporting staff at various organizations. If you are in the IT field, then you know how many problems are thrown at you each day. To be a good IT technician, you must quickly and professionally resolve your customer’s technology related issues. […]

Picture what a stereotypical computer programmer looks like. Is it a man? Even I have to confess that stereotype exists in my mind. I picture a gentleman with glasses hunched over in front of a several monitors typing away like a mad man. Though this stereotype is often perpetuated from TV and movies, it is […]

Chances are that you already have, at least partially, but for what reasons?  Most people wait for others to take the initial lead and learn from the issues faced.  If they are then convinced that it is a trend in their industry, they take the leap. So the question really is whether the move to […]

Ray Tomlinson was born Raymond Samuel Tomlinson in Amsterdam, New York, April 23, 1941.  In 1971, he figured out an email protocol on ARPANET, the precursor to the Internet, which enabled the sending of email to different hosts on the network, and not just to users on a single host computer. To achieve this, Ray […]