Ray Tomlinson was born Raymond Samuel Tomlinson in Amsterdam, New York, April 23, 1941.  In 1971, he figured out an email protocol on ARPANET, the precursor to the Internet, which enabled the sending of email to different hosts on the network, and not just to users on a single host computer. To achieve this, Ray […]

February 14, 2016 was the 70th anniversary of the commissioning of ENIAC (Electronic Numerical Integrator & Computer)  which was developed right here in Philadelphia!  The project was commissioned in the wartime years, primarily to develop computing capability to determine the path of shells and bombs to increase target accuracy. ENIAC also assisted in the development […]

Many of the small business owners I talk with want to implement CRM or Customer Relationship Management with an implicit assumption that doing so will help improve Sales and Lead Generation. What they do NOT expect is the change that CRM demands in the way they operate their business, the way sales people sell, and […]

Resistance to Change is a natural phenomenon we are all subject to. It’s easier for some of us, harder for the rest. However, when an organization has to change the way it works, it becomes REALLY, REALLY HARD! This is particularly so for Sales and Marketing in the SMB Manufacturing space which has grown up […]